Currently, we have received over 50,000 inquiries.
We sincerely apologize for the delay in response from our support team.
The development team is aware of serious bugs that are occurring, such as being unable to enter servers, unable to play multiplayer, and losing saved data, and are currently working on fixing them.
We will share information about the fixes for these issues as soon as possible.
Please note that save data from singleplayer and co-op may be able to be restored. For information on how to restore from backup, please refer to the Q&A below.
We apologize for any inconvenience caused.
Thank you for your understanding and cooperation.